*Name:
*Email Address:
*Stylist:
*Date of Service:
* = required field
Please rate our salon and your experience on the following scale
Excellent – 1
Above Average – 2
Average – 3
Needs Improvement – 4
Reception
1
2
3
4
How would you rate the friendliness of the staff when making your appointment?
How were the appointment availability, scheduling, and options offered to you?
Were you greeted when you walked into the salon?
How would you rate the courteousness of front desk staff?
How would you rate the efficiency and speed of your checkout?
Were you offered the option to schedule your next appointment?
Yes
No
Services
1
2
3
4
Was your stylist running on time and not rushed?
Did your stylist offer you a consultation, and if so, how would you rate it?
How would you rate the courteousness and friendliness of your stylist?
How would you rate the professionalism of your stylists dress and conversation?
How satisfied were you with the cost and value of the services you received?
Were you educated about the products that your stylist used?
Yes
No
Overall
1
2
3
4
I
f you purchased products, how satisfied were you with your purchases?
How would you rate the cleanliness of the salon?
How as the overall atmosphere?
How were your expectations met?
How could we make your next visit better?
